Your privacy is our top priority at lv9. Read this policy to understand how we collect, use, and protect your information.
Lv9 never sells your information to third parties.
This Privacy Policy applies to all services on the lv9 Platform. By using our services, you indicate your acceptance of this policy.
lv9 ("we", "us", "our") takes the protection of your personal information very seriously. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal data when you use our website, mobile app, and related services ("Platform").
We believe data protection is not merely a legal obligation — it is a fundamental responsibility we owe to our users. lv9— play with complete peace of mind, knowing that every piece of your information is carefully protected.
Providing services on the lv9 Platform requires collecting certain information. We only collect what is strictly necessary to operate those services.
a) Information you provide directly:
b) Automatically Collected Information:
Lv9 uses your information only for the following purposes:
We do not sell your information to any third party for commercial purposes, and we do not use it for advertising without your consent.
Lv9 uses industry-leading technology to keep your information secure:
Please note that no one can guarantee 100% security on the internet. We take every precaution available, but you should also keep your password strong and never share it with anyone.
Lv9 uses cookies and similar technologies to operate the website and app. Cookies are small text files stored on your device.
Types of cookies we use:
You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain Platform features.
You have important rights over your personal information at lv9:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain conditions.
The right to object to the use of your data for specific purposes.
The right to receive your information in a readily accessible format.
You may opt out of promotional communications at any time.
To exercise these rights, please contact our support team. We will respond to your request within 30 days.
Lv9's services are intended for users aged 18 and above only. We never knowingly collect information from minors.
If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.
Lv9 retains your information only for as long as necessary:
Once the retention period ends, data is securely deleted or anonymized.
We may update this Privacy Policy from time to time, in response to new legal requirements, technological changes, or improvements to our services.
For significant changes, we will notify you in advance by email or in-app notification. Continued use of the Platform after any changes indicates your acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please contact the lv9 support team:
We typically respond to all requests within 48 hours. Requests for data deletion or correction are processed within 30 days.
Six Reasons Our Data Protection Stands Apart
Every data transmission is secured with bank-grade encryption. No one can intercept or read your information in transit.
Add an extra security layer to your account. Even if someone knows your password, they cannot log in without authorization.
Stored data is also encrypted. Even with direct database access, the information remains unreadable.
Independent security experts regularly audit our systems and identify vulnerabilities.
We never sell your information. Advertisers will not have access to anything about you.
View, correct, or request deletion of your data — everything is in your hands.